SKYPE VIDEO CALL SOFTWARE

Generally speaking, it’s a good idea to end an instant message chat by thanking our colleague for the time or help. However, getting too cute with swapping numbers and abbreviations for real words is likely to be seen as childish and unprofessional. Typing rapidly occasionally includes minor errors, and these are often overlooked as ‘part of the territory,’ by Skype users. A certain laxity for formal grammar guidelines, capitalization and the like is accepted.

Don’t Chat CuteĪs a means of business communication, instant messaging via Skype is certainly less strict than email or by letter. Is now a good time for a question?” is a quick and demure way to get our colleague’s attention and to allow them to politely defer, if necessary. It’s important to start the conversation with a polite greeting and friendly enquiry about our colleague’s openness to interruption. In a sense, sending a colleague an instant message over Skype is like knocking on the door of our contact’s virtual office.

This article assumes a basic-user level knowledge of Skype.

SKYPE VIDEO CALL SOFTWARE

Eager to encourage others to adapt this helpful web tool, I aim to share some ideas on how best to communicate with this amazing software and to engender discussion of the topic by other regular Skype users. I’ve been using it since 2003 and am pleased to see that a growing number of colleagues and clients – in both the UK and the US – are making their way onto this VOIP software.Īs its usage increases, I’ve noticed a certain lack of sophistication when it comes to Skype etiquette, especially from those new to the technology. For me, Skype is a valuable business communication tool. Working for a mini-international, I use Skype daily to communicate with London, Chicago, Florida and beyond.

Skype video call